Regular Appointments are booked in advance (up to 3 days) with guaranteed time slots and eligibility for rewards.

Hot Seat is first-come, first-served digital walk-in. Book within 15 minutes, $20 weekdays, Premium + $5 weekends — no rewards earned on $20 Hot Seat cuts.

Yes — every Regular Appointment earns you Gratitude Points toward discounts, referrals, and birthday bucks.

Hot Seat weekday $20 cuts do not earn rewards.

Book two cuts at the same time → you save $10 total ($45 for both). Perfect for bonding and saving.

No stress — you’ll get a confirmation email and text with a reschedule/cancel link. Please do this at least 2 hours before your appointment.

No sign-up needed! Every Regular Appointment automatically tracks your points in our system. You’ll get texts and emails when you earn rewards.

No traditional walk-ins. Instead, we use a digital walk-in system called the Hot Seat. Scan the QR code at the shop or use our booking link to grab the next open chair. This keeps things fair, fast, and organized.

No stress — you’ll get a confirmation email and text with a reschedule/cancel link. Please update at least 2 hours before your appointment to keep your deposit.

All appointments require a 50% non-refundable deposit to secure your spot.

The balance is paid after your cut.

Deposits are applied toward your service total, but if you cancel late or don’t show, the deposit is forfeited.